Emma Buckland - UX Designer

ANZ GROW MONEY - NET WORTH

Tired of logging in to different applications to understand your financial net worth?

There shouldn’t be friction when trying to understand your financial situation.

Frictions such as remembering logins across multiple bank, trading and superannuation accounts. Or you might be more detail orientated and decide to manage it all yourself by exporting your finances into spreadsheets, thereby giving you greater control, but its not automated and it takes upkeep to continue to give you a real-time picture of your finances.

ANZ Innovation designed and built an application that would give visibility to not only your daily bank and savings accounts but would provide a view into your superannuation account, providing a one stop shop to understand your net worth. To offset any shortfall in your retirement ANZ provided an easy way to understand and participate in share trading.

ACTIVITIES

• Banking journey designed and tested

• Designed e-trade educational section

• Designed Sign up for e-trade

• 8 x 3 Usability testing sessions

ROLE

• Senior UX Designer

• Supporting banking interaction flows for tablet & One click sign up flow for e-trade

ANZ goMoney - MULTI DEVICE REGISTRATION

Banking anywhere, anytime is now in my pocket

Managing devices is a hassle

PROBLEM

• I need to be able to access goMoney from range of devices

• I need to know I can manage my devices securely and easily

ROLE
Lead UX Designer

ACTIVITIES

• Conducted focus groups x 4

• 10 online surveys

• 10 Usability testing sessions

• POC design

RESULTS

• 50% increase in customers across multiple devices

ANZ GoMOney - DONATIONs

Time is an issue, I would donate only if it was convenient.