Talks · Mobile UX, attention, service design, risk

Talks on designing for interrupted attention

We design for the device, but not always for the conditions people use it in. I speak to product, research and government teams about closing that gap.

Emma speaking at a lectern at UX Australia 2026 in Sydney, in front of a large screen that reads: The interface assumed it had his full attention. — Speaking at UX Australia 2026, Sydney.

Book a talk or workshop

Bring the playbook to your team

Keynote or conference talk, 20–45 minutes
Hands-on workshop: run an interruption test on your own journey
Internal session for product, research or risk teams

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3 Nov 2026

Upcoming

The Hidden Risk in Mobile UX: Designing for Interrupted Attention

Services Australia · Government Research and Design Community

Designing essential mobile services for the attention people actually have. Private event for APS Digital Profession members.

May 2027

Upcoming

The Hidden Risk in Mobile UX: Designing for Interrupted Attention

NZ Tech Rally · Wellington

Helping people recover context and complete important tasks when their attention breaks.

Aug 2026

Watch

Why most mobile UX increases risk, and how to reduce it

UX Australia 2026 · Sydney

People use essential services while commuting, caring, waiting and switching tasks. Drawing on research and real examples, I introduced three principles for more resilient experiences: Clarity, Continuity and Control.

Watch the talk ↗